We take the privacy of every Pakistan player seriously. This policy explains what data we collect, why we collect it, how it is stored and what rights you have over your own information.
Six principles that guide how we handle every piece of information you share with us — from registration through to withdrawal.
We only collect information that is directly necessary for your account to function — registration details, payment information and activity logs. We do not collect data speculatively or beyond what the platform genuinely requires to serve you.
Your personal data — your name, contact details, CNIC information, payment records — is never sold to advertisers, data brokers or any third party. Full stop. The only external parties who ever see your data are those essential for processing your payments and verifying your identity.
All sensitive account data — including PKR transaction records, login credentials and identity documents — is stored using industry-standard encryption. Data in transit between your device and our servers is protected by secure HTTPS connections at all times.
You have the right to access a copy of your data, correct inaccurate information, or request deletion of your account and associated records. These requests can be made through our live chat support team at any time, without a lengthy waiting process.
We only send promotional communications to users who have opted in. If you have activated self-exclusion, all marketing is stopped immediately. You can update your communication preferences from your account settings at any point without contacting support.
We keep your data only for as long as necessary. Active account data is retained while your account is open. After account closure, data required for legal and financial compliance purposes is retained for the minimum period required, then securely deleted.
Please read this policy carefully. By registering an account or using 788win game, you confirm that you have read and understood how we collect and process your personal information as described in this Privacy Policy.
788win game ("we", "us", "the Platform") is committed to protecting the privacy of every user who registers and plays on our platform. This Privacy Policy explains in plain terms what personal information we collect from Pakistan players, why we collect it, how it is used, who may access it and what your rights are in relation to that data.
This policy applies to all users of the 788win game website and mobile platform, including anyone who accesses the sportsbook, live casino, slot games, VIP programme or any other feature of the platform. It also applies to visitors who browse the platform without registering.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy, which are incorporated by reference.
We collect only the data necessary to operate your account, process your PKR transactions and meet our internal compliance obligations. The categories of data we may collect include:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport copy | Account registration and age/identity verification |
| Contact Data | Mobile number, email address | Account communications, support, OTP verification |
| Financial Data | JazzCash/Easypaisa account number, bank account details, deposit and withdrawal records in PKR | Payment processing and withdrawal handling |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, bets placed, games played, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer service and dispute resolution |
We collect your information through the following means:
Every piece of data we hold is used for a specific, legitimate purpose. We do not process your information in ways that go beyond what is described here:
Marketing opt-out: If you no longer wish to receive promotional communications from 788win game, you can update your preferences in your account settings at any time. Opting out does not affect transactional notifications related to your account activity.
788win game does not sell, rent or trade your personal data with any third party for commercial purposes. Your data is only shared in the following limited and necessary circumstances:
No data is shared with sports betting affiliates, advertisers or data aggregators. We do not share data with any party outside the scope described above.
All financial transactions on 788win game are processed in Pakistani Rupees. When you deposit or withdraw funds using JazzCash, Easypaisa, Raast, a bank account or a debit card, the relevant payment provider handles the actual fund transfer. 788win game receives a transaction confirmation and reference number from the provider.
We store records of all deposits, withdrawals, bonus credits and bet settlements against your account. These records are essential for resolving payment disputes and are retained for the period described in Section 9.
788win game never stores your full card number or mobile wallet PIN. Payment credentials are handled directly by the respective payment provider's secure gateway. We only receive a masked reference to confirm transaction status.
We use cookies and similar browser storage technologies to make the 788win game platform work correctly and safely. The types of cookies we use are:
You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent certain platform features from functioning correctly. We do not use third-party advertising cookies or tracking pixels from social media networks.
788win game implements multiple layers of security to protect your personal and financial data:
While we take every reasonable precaution, no online system is completely immune to risk. If you suspect unauthorised access to your account, contact our support team immediately through live chat so we can secure your account without delay.
We retain your personal data for as long as your account remains active and for a defined period after account closure. The general retention framework is as follows:
As a registered user of 788win game, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat:
Request a copy of all personal data we hold on your account. We will provide this within a reasonable timeframe via your registered contact details.
If any personal information we hold is inaccurate or out of date, you can request a correction. We will update records promptly upon receiving valid supporting documentation.
You may request deletion of your account and associated personal data. Some financial and compliance records may be retained for the minimum legally required period before full deletion.
You can request that we limit how your data is used — for example, pausing marketing communications or restricting data use to account-essential functions only.
You can request a structured copy of your personal data in a commonly used format so you can review or transfer it as needed.
You can object to certain types of data processing, including direct marketing. Objections to essential processing required for account operation may result in account closure.
788win game is strictly an adult platform for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a user is found to be under 18 during verification, their account will be suspended immediately, data will be handled in accordance with our obligations, and no winnings will be paid out.
If you believe a minor has registered on the platform, please contact our support team immediately via live chat. We take under-age access extremely seriously and will act on any credible report without delay.
788win game may update this Privacy Policy from time to time. When meaningful changes are made, we will notify registered users via the email address or mobile number associated with their account, or through a notice displayed at login.
The "Last updated" date at the top of this page always reflects the current version. Continuing to use the platform after a policy update is published constitutes your acceptance of the revised policy. If you disagree with a change, you may close your account by contacting support.
We recommend checking this page periodically if you are a regular player on 788win game, particularly around major platform updates or promotional periods.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to report a concern about how your information is being handled, please get in touch with our team:
Live Chat: Available 24/7 directly within your 788win game account — the fastest way to reach us for any privacy-related request.
Email: [email protected] — for written privacy requests, please include your registered mobile number so we can locate your account securely. Do not include sensitive financial details in your initial email.
We aim to respond to all privacy-related requests within a reasonable timeframe. Complex requests — such as full data subject access requests — may take slightly longer but we will keep you updated throughout the process.
Register your free account on 788win game, deposit in PKR via JazzCash or Easypaisa, and bet on cricket, PSL T20s, live casino and slots — all with your privacy fully respected.
18+ only · Play within your means · For entertainment purposes only